Challenge

The challenge posed is titled: How could we improve the visual information of the work building, introducing new signage and ambiance tools, to help improve the mobility and livability of the building?

Context

The Department of Organization and Innovation manages the Treasury and Finance building of the Provincial Council of Bizkaia, where more than 1,000 people work every day using the different work spaces. The space is composed of several floors connected to each other, with a total area of more than 25,000 m².

Currently, there is room for improvement when it comes to providing directions within the building. Since the workers' workstations are fixed, when they have to go to a new area or department for the first time, they do not know how to locate it or find the directions. Instead, they ask their colleagues. Therefore, we want to improve the way in which directions are given to guide inside the building with the use of passive signage, orientation/zoning elements and the generation of good practices when it comes to orienting the users of the building.

Three main workspaces are observed where the application of new ideas and digital solutions could help the team:

  1. Introduce new signage tools and indications, that is to say, that does not require the use of smartphones and adaptive devices that help in times of need to move around the building.
  2. Introduce new ambience tools that allow the zoning of the areas that make up the workspace.
  3. Explore whether these new components can support warning systems in case of emergency.

Challenge description (PDF)
Building's plan (PDF)
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